Global IT Service Management (ITSM) Software Market Growth (Status and Outlook) 2024-2031

Report ID: 1170562 | Published Date: Feb 2026 | No. of Page: 120 | Base Year: 2025 | Rating: 4.8 | Webstory: Check our Web story
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Impact of U.S Tarrifs Analyzed 2025 

1 Scope of the Report
    1.1 Market Introduction
    1.2 Years Considered
    1.3 Research Objectives
    1.4 Market Research Methodology
    1.5 Research Process and Data Source
    1.6 Economic Indicators
    1.7 Currency Considered
2 Executive Summary
    2.1 World Market Overview
        2.1.1 Global IT Service Management (ITSM) Software Market Size 2017-2028
        2.1.2 IT Service Management (ITSM) Software Market Size CAGR by Region 2017 VS 2022 VS 2028
    2.2 IT Service Management (ITSM) Software Segment by Type
        2.2.1 Cloud-Based
        2.2.2 On-Premises
    2.3 IT Service Management (ITSM) Software Market Size by Type
        2.3.1 IT Service Management (ITSM) Software Market Size CAGR by Type (2017 VS 2022 VS 2028)
        2.3.2 Global IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
    2.4 IT Service Management (ITSM) Software Segment by Application
        2.4.1 SMEs
        2.4.2 Large Enterprises
    2.5 IT Service Management (ITSM) Software Market Size by Application
        2.5.1 IT Service Management (ITSM) Software Market Size CAGR by Application (2017 VS 2022 VS 2028)
        2.5.2 Global IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
3 IT Service Management (ITSM) Software Market Size by Player
    3.1 IT Service Management (ITSM) Software Market Size Market Share by Players
        3.1.1 Global IT Service Management (ITSM) Software Revenue by Players (2020-2022)
        3.1.2 Global IT Service Management (ITSM) Software Revenue Market Share by Players (2020-2022)
    3.2 Global IT Service Management (ITSM) Software Key Players Head office and Products Offered
    3.3 Market Concentration Rate Analysis
        3.3.1 Competition Landscape Analysis
        3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
    3.4 New Products and Potential Entrants
    3.5 Mergers & Acquisitions, Expansion
4 IT Service Management (ITSM) Software by Regions
    4.1 IT Service Management (ITSM) Software Market Size by Regions (2017-2022)
    4.2 Americas IT Service Management (ITSM) Software Market Size Growth (2017-2022)
    4.3 APAC IT Service Management (ITSM) Software Market Size Growth (2017-2022)
    4.4 Europe IT Service Management (ITSM) Software Market Size Growth (2017-2022)
    4.5 Middle East & Africa IT Service Management (ITSM) Software Market Size Growth (2017-2022)
5 Americas
    5.1 Americas IT Service Management (ITSM) Software Market Size by Country (2017-2022)
    5.2 Americas IT Service Management (ITSM) Software Market Size by Type (2017-2022)
    5.3 Americas IT Service Management (ITSM) Software Market Size by Application (2017-2022)
    5.4 United States
    5.5 Canada
    5.6 Mexico
    5.7 Brazil
6 APAC
    6.1 APAC IT Service Management (ITSM) Software Market Size by Region (2017-2022)
    6.2 APAC IT Service Management (ITSM) Software Market Size by Type (2017-2022)
    6.3 APAC IT Service Management (ITSM) Software Market Size by Application (2017-2022)
    6.4 China
    6.5 Japan
    6.6 Korea
    6.7 Southeast Asia
    6.8 India
    6.9 Australia
7 Europe
    7.1 Europe IT Service Management (ITSM) Software by Country (2017-2022)
    7.2 Europe IT Service Management (ITSM) Software Market Size by Type (2017-2022)
    7.3 Europe IT Service Management (ITSM) Software Market Size by Application (2017-2022)
    7.4 Germany
    7.5 France
    7.6 UK
    7.7 Italy
    7.8 Russia
8 Middle East & Africa
    8.1 Middle East & Africa IT Service Management (ITSM) Software by Region (2017-2022)
    8.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2017-2022)
    8.3 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2017-2022)
    8.4 Egypt
    8.5 South Africa
    8.6 Israel
    8.7 Turkey
    8.8 GCC Countries
9 Market Drivers, Challenges and Trends
    9.1 Market Drivers & Growth Opportunities
    9.2 Market Challenges & Risks
    9.3 Industry Trends
10 Global IT Service Management (ITSM) Software Market Forecast
    10.1 Global IT Service Management (ITSM) Software Forecast by Regions (2023-2028)
        10.1.1 Global IT Service Management (ITSM) Software Forecast by Regions (2023-2028)
        10.1.2 Americas IT Service Management (ITSM) Software Forecast
        10.1.3 APAC IT Service Management (ITSM) Software Forecast
        10.1.4 Europe IT Service Management (ITSM) Software Forecast
        10.1.5 Middle East & Africa IT Service Management (ITSM) Software Forecast
    10.2 Americas IT Service Management (ITSM) Software Forecast by Country (2023-2028)
        10.2.1 United States IT Service Management (ITSM) Software Market Forecast
        10.2.2 Canada IT Service Management (ITSM) Software Market Forecast
        10.2.3 Mexico IT Service Management (ITSM) Software Market Forecast
        10.2.4 Brazil IT Service Management (ITSM) Software Market Forecast
    10.3 APAC IT Service Management (ITSM) Software Forecast by Region (2023-2028)
        10.3.1 China IT Service Management (ITSM) Software Market Forecast
        10.3.2 Japan IT Service Management (ITSM) Software Market Forecast
        10.3.3 Korea IT Service Management (ITSM) Software Market Forecast
        10.3.4 Southeast Asia IT Service Management (ITSM) Software Market Forecast
        10.3.5 India IT Service Management (ITSM) Software Market Forecast
        10.3.6 Australia IT Service Management (ITSM) Software Market Forecast
    10.4 Europe IT Service Management (ITSM) Software Forecast by Country (2023-2028)
        10.4.1 Germany IT Service Management (ITSM) Software Market Forecast
        10.4.2 France IT Service Management (ITSM) Software Market Forecast
        10.4.3 UK IT Service Management (ITSM) Software Market Forecast
        10.4.4 Italy IT Service Management (ITSM) Software Market Forecast
        10.4.5 Russia IT Service Management (ITSM) Software Market Forecast
    10.5 Middle East & Africa IT Service Management (ITSM) Software Forecast by Region (2023-2028)
        10.5.1 Egypt IT Service Management (ITSM) Software Market Forecast
        10.5.2 South Africa IT Service Management (ITSM) Software Market Forecast
        10.5.3 Israel IT Service Management (ITSM) Software Market Forecast
        10.5.4 Turkey IT Service Management (ITSM) Software Market Forecast
        10.5.5 GCC Countries IT Service Management (ITSM) Software Market Forecast
    10.6 Global IT Service Management (ITSM) Software Forecast by Type (2023-2028)
    10.7 Global IT Service Management (ITSM) Software Forecast by Application (2023-2028)

11 Key Players Analysis
    11.1 ServiceNow
        11.1.1 ServiceNow Company Information
        11.1.2 ServiceNow IT Service Management (ITSM) Software Product Offered
        11.1.3 ServiceNow IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.1.4 ServiceNow Main Business Overview
        11.1.5 ServiceNow Latest Developments
    11.2 Atlassian
        11.2.1 Atlassian Company Information
        11.2.2 Atlassian IT Service Management (ITSM) Software Product Offered
        11.2.3 Atlassian IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.2.4 Atlassian Main Business Overview
        11.2.5 Atlassian Latest Developments
    11.3 Ivanti (HEAT Software)
        11.3.1 Ivanti (HEAT Software) Company Information
        11.3.2 Ivanti (HEAT Software) IT Service Management (ITSM) Software Product Offered
        11.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.3.4 Ivanti (HEAT Software) Main Business Overview
        11.3.5 Ivanti (HEAT Software) Latest Developments
    11.4 IBM
        11.4.1 IBM Company Information
        11.4.2 IBM IT Service Management (ITSM) Software Product Offered
        11.4.3 IBM IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.4.4 IBM Main Business Overview
        11.4.5 IBM Latest Developments
    11.5 CA Technologies
        11.5.1 CA Technologies Company Information
        11.5.2 CA Technologies IT Service Management (ITSM) Software Product Offered
        11.5.3 CA Technologies IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.5.4 CA Technologies Main Business Overview
        11.5.5 CA Technologies Latest Developments
    11.6 BMC Software
        11.6.1 BMC Software Company Information
        11.6.2 BMC Software IT Service Management (ITSM) Software Product Offered
        11.6.3 BMC Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.6.4 BMC Software Main Business Overview
        11.6.5 BMC Software Latest Developments
    11.7 ASG Software
        11.7.1 ASG Software Company Information
        11.7.2 ASG Software IT Service Management (ITSM) Software Product Offered
        11.7.3 ASG Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.7.4 ASG Software Main Business Overview
        11.7.5 ASG Software Latest Developments
    11.8 Axios Systems
        11.8.1 Axios Systems Company Information
        11.8.2 Axios Systems IT Service Management (ITSM) Software Product Offered
        11.8.3 Axios Systems IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.8.4 Axios Systems Main Business Overview
        11.8.5 Axios Systems Latest Developments
    11.9 SAP
        11.9.1 SAP Company Information
        11.9.2 SAP IT Service Management (ITSM) Software Product Offered
        11.9.3 SAP IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.9.4 SAP Main Business Overview
        11.9.5 SAP Latest Developments
    11.10 Cherwell Software
        11.10.1 Cherwell Software Company Information
        11.10.2 Cherwell Software IT Service Management (ITSM) Software Product Offered
        11.10.3 Cherwell Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.10.4 Cherwell Software Main Business Overview
        11.10.5 Cherwell Software Latest Developments
    11. Micro Focus (Formerly HPE)
        11.11.1 Micro Focus (Formerly HPE) Company Information
        11.11.2 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Product Offered
        11.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.11.4 Micro Focus (Formerly HPE) Main Business Overview
        11.11.5 Micro Focus (Formerly HPE) Latest Developments
    11.12 Freshworks
        11.12.1 Freshworks Company Information
        11.12.2 Freshworks IT Service Management (ITSM) Software Product Offered
        11.12.3 Freshworks IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.12.4 Freshworks Main Business Overview
        11.12.5 Freshworks Latest Developments
    11.13 Ultimo Software
        11.13.1 Ultimo Software Company Information
        11.13.2 Ultimo Software IT Service Management (ITSM) Software Product Offered
        11.13.3 Ultimo Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.13.4 Ultimo Software Main Business Overview
        11.13.5 Ultimo Software Latest Developments
    11.14 Epicor
        11.14.1 Epicor Company Information
        11.14.2 Epicor IT Service Management (ITSM) Software Product Offered
        11.14.3 Epicor IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.14.4 Epicor Main Business Overview
        11.14.5 Epicor Latest Developments
    11.15 TOPdesk
        11.15.1 TOPdesk Company Information
        11.15.2 TOPdesk IT Service Management (ITSM) Software Product Offered
        11.15.3 TOPdesk IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.15.4 TOPdesk Main Business Overview
        11.15.5 TOPdesk Latest Developments
    11.16 Samanage
        11.16.1 Samanage Company Information
        11.16.2 Samanage IT Service Management (ITSM) Software Product Offered
        11.16.3 Samanage IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.16.4 Samanage Main Business Overview
        11.16.5 Samanage Latest Developments
    11.17 Agiloft Service
        11.17.1 Agiloft Service Company Information
        11.17.2 Agiloft Service IT Service Management (ITSM) Software Product Offered
        11.17.3 Agiloft Service IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.17.4 Agiloft Service Main Business Overview
        11.17.5 Agiloft Service Latest Developments
    11.18 Symantec
        11.18.1 Symantec Company Information
        11.18.2 Symantec IT Service Management (ITSM) Software Product Offered
        11.18.3 Symantec IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.18.4 Symantec Main Business Overview
        11.18.5 Symantec Latest Developments
    11.19 SysAid
        11.19.1 SysAid Company Information
        11.19.2 SysAid IT Service Management (ITSM) Software Product Offered
        11.19.3 SysAid IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.19.4 SysAid Main Business Overview
        11.19.5 SysAid Latest Developments
    11.20 SolarWinds
        11.20.1 SolarWinds Company Information
        11.20.2 SolarWinds IT Service Management (ITSM) Software Product Offered
        11.20.3 SolarWinds IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.20.4 SolarWinds Main Business Overview
        11.20.5 SolarWinds Latest Developments
    11.21 Autotask
        11.21.1 Autotask Company Information
        11.21.2 Autotask IT Service Management (ITSM) Software Product Offered
        11.21.3 Autotask IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
        11.21.4 Autotask Main Business Overview
        11.21.5 Autotask Latest Developments
12 Research Findings and Conclusion

List of Tables
    Table 1. IT Service Management (ITSM) Software Market Size CAGR by Region (2017 VS 2022 VS 2028) & ($ Millions)
    Table 2. Major Players of Cloud-Based
    Table 3. Major Players of On-Premises
    Table 4. IT Service Management (ITSM) Software Market Size CAGR by Type (2017 VS 2022 VS 2028) & ($ Millions)
    Table 5. Global IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
    Table 6. Global IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
    Table 7. IT Service Management (ITSM) Software Market Size CAGR by Application (2017 VS 2022 VS 2028) & ($ Millions)
    Table 8. Global IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
    Table 9. Global IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
    Table 10. Global IT Service Management (ITSM) Software Revenue by Players (2020-2022) & ($ Millions)
    Table 11. Global IT Service Management (ITSM) Software Revenue Market Share by Player (2020-2022)
    Table 12. IT Service Management (ITSM) Software Key Players Head office and Products Offered
    Table 13. IT Service Management (ITSM) Software Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
    Table 14. New Products and Potential Entrants
    Table 15. Mergers & Acquisitions, Expansion
    Table 16. Global IT Service Management (ITSM) Software Market Size by Regions 2017-2022 & ($ Millions)
    Table 17. Global IT Service Management (ITSM) Software Market Size Market Share by Regions (2017-2022)
    Table 18. Americas IT Service Management (ITSM) Software Market Size by Country (2017-2022) & ($ Millions)
    Table 19. Americas IT Service Management (ITSM) Software Market Size Market Share by Country (2017-2022)
    Table 20. Americas IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
    Table 21. Americas IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
    Table 22. Americas IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
    Table 23. Americas IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
    Table 24. APAC IT Service Management (ITSM) Software Market Size by Region (2017-2022) & ($ Millions)
    Table 25. APAC IT Service Management (ITSM) Software Market Size Market Share by Region (2017-2022)
    Table 26. APAC IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
    Table 27. APAC IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
    Table 28. APAC IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
    Table 29. APAC IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
    Table 30. Europe IT Service Management (ITSM) Software Market Size by Country (2017-2022) & ($ Millions)
    Table 31. Europe IT Service Management (ITSM) Software Market Size Market Share by Country (2017-2022)
    Table 32. Europe IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
    Table 33. Europe IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
    Table 34. Europe IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
    Table 35. Europe IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
    Table 36. Middle East & Africa IT Service Management (ITSM) Software Market Size by Region (2017-2022) & ($ Millions)
    Table 37. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Region (2017-2022)
    Table 38. Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
    Table 39. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
    Table 40. Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
    Table 41. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
    Table 42. Key Market Drivers & Growth Opportunities of IT Service Management (ITSM) Software
    Table 43. Key Market Challenges & Risks of IT Service Management (ITSM) Software
    Table 44. Key Industry Trends of IT Service Management (ITSM) Software
    Table 45. Global IT Service Management (ITSM) Software Market Size Forecast by Regions (2023-2028) & ($ Millions)
    Table 46. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Regions (2023-2028)
    Table 47. Global IT Service Management (ITSM) Software Market Size Forecast by Type (2023-2028) & ($ Millions)
    Table 48. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Type (2023-2028)
    Table 49. Global IT Service Management (ITSM) Software Market Size Forecast by Application (2023-2028) & ($ Millions)
    Table 50. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Application (2023-2028)
    Table 51. ServiceNow Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 52. ServiceNow IT Service Management (ITSM) Software Product Offered
    Table 53. ServiceNow IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 54. ServiceNow Main Business
    Table 55. ServiceNow Latest Developments
    Table 56. Atlassian Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 57. Atlassian IT Service Management (ITSM) Software Product Offered
    Table 58. Atlassian Main Business
    Table 59. Atlassian IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 60. Atlassian Latest Developments
    Table 61. Ivanti (HEAT Software) Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 62. Ivanti (HEAT Software) IT Service Management (ITSM) Software Product Offered
    Table 63. Ivanti (HEAT Software) Main Business
    Table 64. Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 65. Ivanti (HEAT Software) Latest Developments
    Table 66. IBM Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 67. IBM IT Service Management (ITSM) Software Product Offered
    Table 68. IBM Main Business
    Table 69. IBM IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 70. IBM Latest Developments
    Table 71. CA Technologies Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 72. CA Technologies IT Service Management (ITSM) Software Product Offered
    Table 73. CA Technologies Main Business
    Table 74. CA Technologies IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 75. CA Technologies Latest Developments
    Table 76. BMC Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 77. BMC Software IT Service Management (ITSM) Software Product Offered
    Table 78. BMC Software Main Business
    Table 79. BMC Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 80. BMC Software Latest Developments
    Table 81. ASG Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 82. ASG Software IT Service Management (ITSM) Software Product Offered
    Table 83. ASG Software Main Business
    Table 84. ASG Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 85. ASG Software Latest Developments
    Table 86. Axios Systems Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 87. Axios Systems IT Service Management (ITSM) Software Product Offered
    Table 88. Axios Systems Main Business
    Table 89. Axios Systems IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 90. Axios Systems Latest Developments
    Table 91. SAP Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 92. SAP IT Service Management (ITSM) Software Product Offered
    Table 93. SAP Main Business
    Table 94. SAP IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 95. SAP Latest Developments
    Table 96. Cherwell Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 97. Cherwell Software IT Service Management (ITSM) Software Product Offered
    Table 98. Cherwell Software Main Business
    Table 99. Cherwell Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 100. Cherwell Software Latest Developments
    Table 101. Micro Focus (Formerly HPE) Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 102. Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Product Offered
    Table 103. Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 104. Micro Focus (Formerly HPE) Main Business
    Table 105. Micro Focus (Formerly HPE) Latest Developments
    Table 106. Freshworks Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 107. Freshworks IT Service Management (ITSM) Software Product Offered
    Table 108. Freshworks Main Business
    Table 109. Freshworks IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 110. Freshworks Latest Developments
    Table 111. Ultimo Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 112. Ultimo Software IT Service Management (ITSM) Software Product Offered
    Table 113. Ultimo Software Main Business
    Table 114. Ultimo Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 115. Ultimo Software Latest Developments
    Table 116. Epicor Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 117. Epicor IT Service Management (ITSM) Software Product Offered
    Table 118. Epicor Main Business
    Table 119. Epicor IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 120. Epicor Latest Developments
    Table 121. TOPdesk Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 122. TOPdesk IT Service Management (ITSM) Software Product Offered
    Table 123. TOPdesk Main Business
    Table 124. TOPdesk IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 125. TOPdesk Latest Developments
    Table 126. Samanage Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 127. Samanage IT Service Management (ITSM) Software Product Offered
    Table 128. Samanage Main Business
    Table 129. Samanage IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 130. Samanage Latest Developments
    Table 131. Agiloft Service Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 132. Agiloft Service IT Service Management (ITSM) Software Product Offered
    Table 133. Agiloft Service Main Business
    Table 134. Agiloft Service IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 135. Agiloft Service Latest Developments
    Table 136. Symantec Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 137. Symantec IT Service Management (ITSM) Software Product Offered
    Table 138. Symantec Main Business
    Table 139. Symantec IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 140. Symantec Latest Developments
    Table 141. SysAid Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 142. SysAid IT Service Management (ITSM) Software Product Offered
    Table 143. SysAid Main Business
    Table 144. SysAid IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 145. SysAid Latest Developments
    Table 146. SolarWinds Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 147. SolarWinds IT Service Management (ITSM) Software Product Offered
    Table 148. SolarWinds Main Business
    Table 149. SolarWinds IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 150. SolarWinds Latest Developments
    Table 151. Autotask Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
    Table 152. Autotask IT Service Management (ITSM) Software Product Offered
    Table 153. Autotask IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 154. Autotask Main Business
    Table 155. Autotask Latest Developments
List of Figures
    Figure 1. IT Service Management (ITSM) Software Report Years Considered
    Figure 2. Research Objectives
    Figure 3. Research Methodology
    Figure 4. Research Process and Data Source
    Figure 5. Global IT Service Management (ITSM) Software Market Size Growth Rate 2017-2028 ($ Millions)
    Figure 6. Global IT Service Management (ITSM) Software Market Size Market Share by Type in 2021
    Figure 7. IT Service Management (ITSM) Software in SMEs
    Figure 8. Global IT Service Management (ITSM) Software Market: SMEs (2017-2022) & ($ Millions)
    Figure 9. IT Service Management (ITSM) Software in Large Enterprises
    Figure 10. Global IT Service Management (ITSM) Software Market: Large Enterprises (2017-2022) & ($ Millions)
    Figure 11. Global IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
    Figure 12. Global IT Service Management (ITSM) Software Revenue Market Share by Player in 2021
    Figure 13. Global IT Service Management (ITSM) Software Market Size Market Share by Regions (2017-2022)
    Figure 14. Americas IT Service Management (ITSM) Software Market Size 2017-2022 ($ Millions)
    Figure 15. APAC IT Service Management (ITSM) Software Market Size 2017-2022 ($ Millions)
    Figure 16. Europe IT Service Management (ITSM) Software Market Size 2017-2022 ($ Millions)
    Figure 17. Middle East & Africa IT Service Management (ITSM) Software Market Size 2017-2022 ($ Millions)
    Figure 18. Americas IT Service Management (ITSM) Software Value Market Share by Country in 2021
    Figure 19. Americas IT Service Management (ITSM) Software Consumption Market Share by Type in 2021
    Figure 20. Americas IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
    Figure 21. United States IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 22. Canada IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 23. Mexico IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 24. Brazil IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 25. APAC IT Service Management (ITSM) Software Market Size Market Share by Region in 2021
    Figure 26. APAC IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
    Figure 27. China IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 28. Japan IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 29. Korea IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 30. Southeast Asia IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 31. India IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 32. Australia IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 33. Europe IT Service Management (ITSM) Software Market Size Market Share by Country in 2021
    Figure 34. Europe IT Service Management (ITSM) Software Market Size Market Share by Type in 2021
    Figure 35. Europe IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
    Figure 36. Germany IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 37. France IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 38. UK IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 39. Italy IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 40. Russia IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 41. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Region in 2021
    Figure 42. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Type in 2021
    Figure 43. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
    Figure 44. Egypt IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 45. South Africa IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 46. Israel IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 47. Turkey IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 48. GCC Country IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
    Figure 49. Americas IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 50. APAC IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 51. Europe IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 52. Middle East & Africa IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 53. United States IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 54. Canada IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 55. Mexico IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 56. Brazil IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 57. China IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 58. Japan IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 59. Korea IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 60. Southeast Asia IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 61. India IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 62. Australia IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 63. Germany IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 64. France IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 65. UK IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 66. Italy IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 67. Russia IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 68. Spain IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 69. Egypt IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 70. South Africa IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 71. Israel IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 72. Turkey IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
    Figure 73. GCC Countries IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
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Frequently Asked Questions
Global IT Service Management Software Market report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Global IT Service Management Software Market report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Global IT Service Management Software Market report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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