Global Customer Relationship Management System Services Market Size, Status and Forecast 2024-2031

Report ID: 934630 | Published Date: Jan 2026 | No. of Page: 119 | Base Year: 2025 | Rating: 3.9 | Webstory: Check our Web story
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Impact of U.S Tarrifs Analyzed 2025 

1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Customer Relationship Management System Services Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
        1.2.2 Sales Cloud
        1.2.3 Service Cloud
        1.2.4 Marketing Cloud
        1.2.5 App Cloud
        1.2.6 Commerce Cloud
    1.3 Market by Application
        1.3.1 Global Customer Relationship Management System Services Market Share by Application: 2016 VS 2021 VS 2027
        1.3.2 BFSI
        1.3.3 Manufacturing
        1.3.4 Media & Communication
        1.3.5 Retail
        1.3.6 Public Sector
        1.3.7 Healthcare & Life Sciences
        1.3.8 High Tech
        1.3.9 Others
    1.4 Study Objectives
    1.5 Years Considered

2 Global Growth Trends
    2.1 Global Customer Relationship Management System Services Market Perspective (2016-2027)
    2.2 Customer Relationship Management System Services Growth Trends by Regions
        2.2.1 Customer Relationship Management System Services Market Size by Regions: 2016 VS 2021 VS 2027
        2.2.2 Customer Relationship Management System Services Historic Market Share by Regions (2016-2021)
        2.2.3 Customer Relationship Management System Services Forecasted Market Size by Regions (2022-2027)
    2.3 Customer Relationship Management System Services Industry Dynamic
        2.3.1 Customer Relationship Management System Services Market Trends
        2.3.2 Customer Relationship Management System Services Market Drivers
        2.3.3 Customer Relationship Management System Services Market Challenges
        2.3.4 Customer Relationship Management System Services Market Restraints

3 Competition Landscape by Key Players
    3.1 Global Top Customer Relationship Management System Services Players by Revenue
        3.1.1 Global Top Customer Relationship Management System Services Players by Revenue (2016-2021)
        3.1.2 Global Customer Relationship Management System Services Revenue Market Share by Players (2016-2021)
    3.2 Global Customer Relationship Management System Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
    3.3 Players Covered: Ranking by Customer Relationship Management System Services Revenue
    3.4 Global Customer Relationship Management System Services Market Concentration Ratio
        3.4.1 Global Customer Relationship Management System Services Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management System Services Revenue in 2020
    3.5 Customer Relationship Management System Services Key Players Head office and Area Served
    3.6 Key Players Customer Relationship Management System Services Product Solution and Service
    3.7 Date of Enter into Customer Relationship Management System Services Market
    3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Relationship Management System Services Breakdown Data by Type
    4.1 Global Customer Relationship Management System Services Historic Market Size by Type (2016-2021)
    4.2 Global Customer Relationship Management System Services Forecasted Market Size by Type (2022-2027)

5 Customer Relationship Management System Services Breakdown Data by Application
    5.1 Global Customer Relationship Management System Services Historic Market Size by Application (2016-2021)
    5.2 Global Customer Relationship Management System Services Forecasted Market Size by Application (2022-2027)

6 North America
    6.1 North America Customer Relationship Management System Services Market Size (2016-2027)
    6.2 North America Customer Relationship Management System Services Market Size by Type
        6.2.1 North America Customer Relationship Management System Services Market Size by Type (2016-2021)
        6.2.2 North America Customer Relationship Management System Services Market Size by Type (2022-2027)
        6.2.3 North America Customer Relationship Management System Services Market Size by Type (2016-2027)
    6.3 North America Customer Relationship Management System Services Market Size by Application
        6.3.1 North America Customer Relationship Management System Services Market Size by Application (2016-2021)
        6.3.2 North America Customer Relationship Management System Services Market Size by Application (2022-2027)
        6.3.3 North America Customer Relationship Management System Services Market Size by Application (2016-2027)
    6.4 North America Customer Relationship Management System Services Market Size by Country
        6.4.1 North America Customer Relationship Management System Services Market Size by Country (2016-2021)
        6.4.2 North America Customer Relationship Management System Services Market Size by Country (2022-2027)
        6.4.3 United States
        6.4.4 Canada

7 Europe
    7.1 Europe Customer Relationship Management System Services Market Size (2016-2027)
    7.2 Europe Customer Relationship Management System Services Market Size by Type
        7.2.1 Europe Customer Relationship Management System Services Market Size by Type (2016-2021)
        7.2.2 Europe Customer Relationship Management System Services Market Size by Type (2022-2027)
        7.2.3 Europe Customer Relationship Management System Services Market Size by Type (2016-2027)
    7.3 Europe Customer Relationship Management System Services Market Size by Application
        7.3.1 Europe Customer Relationship Management System Services Market Size by Application (2016-2021)
        7.3.2 Europe Customer Relationship Management System Services Market Size by Application (2022-2027)
        7.3.3 Europe Customer Relationship Management System Services Market Size by Application (2016-2027)
    7.4 Europe Customer Relationship Management System Services Market Size by Country
        7.4.1 Europe Customer Relationship Management System Services Market Size by Country (2016-2021)
        7.4.2 Europe Customer Relationship Management System Services Market Size by Country (2022-2027)
        7.4.3 Germany
        7.4.4 France
        7.4.5 U.K.
        7.4.6 Italy
        7.4.7 Russia
        7.4.8 Nordic

8 Asia-Pacific
    8.1 Asia-Pacific Customer Relationship Management System Services Market Size (2016-2027)
    8.2 Asia-Pacific Customer Relationship Management System Services Market Size by Type
        8.2.1 Asia-Pacific Customer Relationship Management System Services Market Size by Type (2016-2021)
        8.2.2 Asia-Pacific Customer Relationship Management System Services Market Size by Type (2022-2027)
        8.2.3 Asia-Pacific Customer Relationship Management System Services Market Size by Type (2016-2027)
    8.3 Asia-Pacific Customer Relationship Management System Services Market Size by Application
        8.3.1 Asia-Pacific Customer Relationship Management System Services Market Size by Application (2016-2021)
        8.3.2 Asia-Pacific Customer Relationship Management System Services Market Size by Application (2022-2027)
        8.3.3 Asia-Pacific Customer Relationship Management System Services Market Size by Application (2016-2027)
    8.4 Asia-Pacific Customer Relationship Management System Services Market Size by Region
        8.4.1 Asia-Pacific Customer Relationship Management System Services Market Size by Region (2016-2021)
        8.4.2 Asia-Pacific Customer Relationship Management System Services Market Size by Region (2022-2027)
        8.4.3 China
        8.4.4 Japan
        8.4.5 South Korea
        8.4.6 Southeast Asia
        8.4.7 India
        8.4.8 Australia

9 Latin America
    9.1 Latin America Customer Relationship Management System Services Market Size (2016-2027)
    9.2 Latin America Customer Relationship Management System Services Market Size by Type
        9.2.1 Latin America Customer Relationship Management System Services Market Size by Type (2016-2021)
        9.2.2 Latin America Customer Relationship Management System Services Market Size by Type (2022-2027)
        9.2.3 Latin America Customer Relationship Management System Services Market Size by Type (2016-2027)
    9.3 Latin America Customer Relationship Management System Services Market Size by Application
        9.3.1 Latin America Customer Relationship Management System Services Market Size by Application (2016-2021)
        9.3.2 Latin America Customer Relationship Management System Services Market Size by Application (2022-2027)
        9.3.3 Latin America Customer Relationship Management System Services Market Size by Application (2016-2027)
    9.4 Latin America Customer Relationship Management System Services Market Size by Country
        9.4.1 Latin America Customer Relationship Management System Services Market Size by Country (2016-2021)
        9.4.2 Latin America Customer Relationship Management System Services Market Size by Country (2022-2027)
        9.4.3 Mexico
        9.4.4 Brazil

10 Middle East & Africa
    10.1 Middle East & Africa Customer Relationship Management System Services Market Size (2016-2027)
    10.2 Middle East & Africa Customer Relationship Management System Services Market Size by Type
        10.2.1 Middle East & Africa Customer Relationship Management System Services Market Size by Type (2016-2021)
        10.2.2 Middle East & Africa Customer Relationship Management System Services Market Size by Type (2022-2027)
        10.2.3 Middle East & Africa Customer Relationship Management System Services Market Size by Type (2016-2027)
    10.3 Middle East & Africa Customer Relationship Management System Services Market Size by Application
        10.3.1 Middle East & Africa Customer Relationship Management System Services Market Size by Application (2016-2021)
        10.3.2 Middle East & Africa Customer Relationship Management System Services Market Size by Application (2022-2027)
        10.3.3 Middle East & Africa Customer Relationship Management System Services Market Size by Application (2016-2027)
    10.4 Middle East & Africa Customer Relationship Management System Services Market Size by Country
        10.4.1 Middle East & Africa Customer Relationship Management System Services Market Size by Country (2016-2021)
        10.4.2 Middle East & Africa Customer Relationship Management System Services Market Size by Country (2022-2027)
        10.4.3 Turkey
        10.4.4 Saudi Arabia
        10.4.5 UAE

11 Key Players Profiles
    11.1 Tata Group
        11.1.1 Tata Group Company Details
        11.1.2 Tata Group Business Overview
        11.1.3 Tata Group Customer Relationship Management System Services Introduction
        11.1.4 Tata Group Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.1.5 Tata Group Recent Development
    11.2 Fujitsu
        11.2.1 Fujitsu Company Details
        11.2.2 Fujitsu Business Overview
        11.2.3 Fujitsu Customer Relationship Management System Services Introduction
        11.2.4 Fujitsu Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.2.5 Fujitsu Recent Development
    11.3 PricewaterhouseCoopers
        11.3.1 PricewaterhouseCoopers Company Details
        11.3.2 PricewaterhouseCoopers Business Overview
        11.3.3 PricewaterhouseCoopers Customer Relationship Management System Services Introduction
        11.3.4 PricewaterhouseCoopers Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.3.5 PricewaterhouseCoopers Recent Development
    11.4 Simplus
        11.4.1 Simplus Company Details
        11.4.2 Simplus Business Overview
        11.4.3 Simplus Customer Relationship Management System Services Introduction
        11.4.4 Simplus Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.4.5 Simplus Recent Development
    11.5 Accenture
        11.5.1 Accenture Company Details
        11.5.2 Accenture Business Overview
        11.5.3 Accenture Customer Relationship Management System Services Introduction
        11.5.4 Accenture Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.5.5 Accenture Recent Development
    11.6 IBM Corporation
        11.6.1 IBM Corporation Company Details
        11.6.2 IBM Corporation Business Overview
        11.6.3 IBM Corporation Customer Relationship Management System Services Introduction
        11.6.4 IBM Corporation Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.6.5 IBM Corporation Recent Development
    11.7 Deloitte
        11.7.1 Deloitte Company Details
        11.7.2 Deloitte Business Overview
        11.7.3 Deloitte Customer Relationship Management System Services Introduction
        11.7.4 Deloitte Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.7.5 Deloitte Recent Development
    11.8 Capgemini
        11.8.1 Capgemini Company Details
        11.8.2 Capgemini Business Overview
        11.8.3 Capgemini Customer Relationship Management System Services Introduction
        11.8.4 Capgemini Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.8.5 Capgemini Recent Development
    11.9 DXC Technology Company
        11.9.1 DXC Technology Company Company Details
        11.9.2 DXC Technology Company Business Overview
        11.9.3 DXC Technology Company Customer Relationship Management System Services Introduction
        11.9.4 DXC Technology Company Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.9.5 DXC Technology Company Recent Development
    11.10 NTT DATA Corporation
        11.10.1 NTT DATA Corporation Company Details
        11.10.2 NTT DATA Corporation Business Overview
        11.10.3 NTT DATA Corporation Customer Relationship Management System Services Introduction
        11.10.4 NTT DATA Corporation Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.10.5 NTT DATA Corporation Recent Development
    11.11 Wipro
        11.11.1 Wipro Company Details
        11.11.2 Wipro Business Overview
        11.11.3 Wipro Customer Relationship Management System Services Introduction
        11.11.4 Wipro Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.11.5 Wipro Recent Development
    11.12 Cognizant
        11.12.1 Cognizant Company Details
        11.12.2 Cognizant Business Overview
        11.12.3 Cognizant Customer Relationship Management System Services Introduction
        11.12.4 Cognizant Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.12.5 Cognizant Recent Development
    11.13 Infosys
        11.13.1 Infosys Company Details
        11.13.2 Infosys Business Overview
        11.13.3 Infosys Customer Relationship Management System Services Introduction
        11.13.4 Infosys Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.13.5 Infosys Recent Development
    11.14 HCL Technologies
        11.14.1 HCL Technologies Company Details
        11.14.2 HCL Technologies Business Overview
        11.14.3 HCL Technologies Customer Relationship Management System Services Introduction
        11.14.4 HCL Technologies Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.14.5 HCL Technologies Recent Development
    11.15 Persistent Systems
        11.15.1 Persistent Systems Company Details
        11.15.2 Persistent Systems Business Overview
        11.15.3 Persistent Systems Customer Relationship Management System Services Introduction
        11.15.4 Persistent Systems Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.15.5 Persistent Systems Recent Development
    11.16 Tech Mahindra
        11.16.1 Tech Mahindra Company Details
        11.16.2 Tech Mahindra Business Overview
        11.16.3 Tech Mahindra Customer Relationship Management System Services Introduction
        11.16.4 Tech Mahindra Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.16.5 Tech Mahindra Recent Development
    11.17 Slalom
        11.17.1 Slalom Company Details
        11.17.2 Slalom Business Overview
        11.17.3 Slalom Customer Relationship Management System Services Introduction
        11.17.4 Slalom Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.17.5 Slalom Recent Development
    11.18 Virtusa
        11.18.1 Virtusa Company Details
        11.18.2 Virtusa Business Overview
        11.18.3 Virtusa Customer Relationship Management System Services Introduction
        11.18.4 Virtusa Revenue in Customer Relationship Management System Services Business (2016-2021)
        11.18.5 Virtusa Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details
List of Tables
    Table 1. Global Customer Relationship Management System Services Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027
    Table 2. Key Players of Sales Cloud
    Table 3. Key Players of Service Cloud
    Table 4. Key Players of Marketing Cloud
    Table 5. Key Players of App Cloud
    Table 6. Key Players of Commerce Cloud
    Table 7. Global Customer Relationship Management System Services Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027
    Table 8. Global Customer Relationship Management System Services Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027
    Table 9. Global Customer Relationship Management System Services Market Size by Regions (2016-2021) & (US$ Million)
    Table 10. Global Customer Relationship Management System Services Market Share by Regions (2016-2021)
    Table 11. Global Customer Relationship Management System Services Forecasted Market Size by Regions (2022-2027) & (US$ Million)
    Table 12. Global Customer Relationship Management System Services Market Share by Regions (2022-2027)
    Table 13. Customer Relationship Management System Services Market Trends
    Table 14. Customer Relationship Management System Services Market Drivers
    Table 15. Customer Relationship Management System Services Market Challenges
    Table 16. Customer Relationship Management System Services Market Restraints
    Table 17. Global Customer Relationship Management System Services Revenue by Players (2016-2021) & (US$ Million)
    Table 18. Global Customer Relationship Management System Services Market Share by Players (2016-2021)
    Table 19. Global Top Customer Relationship Management System Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management System Services as of 2020)
    Table 20. Ranking of Global Top Customer Relationship Management System Services Companies by Revenue (US$ Million) in 2020
    Table 21. Global 5 Largest Players Market Share by Customer Relationship Management System Services Revenue (CR5 and HHI) & (2016-2021)
    Table 22. Key Players Headquarters and Area Served
    Table 23. Key Players Customer Relationship Management System Services Product Solution and Service
    Table 24. Date of Enter into Customer Relationship Management System Services Market
    Table 25. Mergers & Acquisitions, Expansion Plans
    Table 26. Global Customer Relationship Management System Services Market Size by Type (2016-2021) (US$ Million)
    Table 27. Global Customer Relationship Management System Services Revenue Market Share by Type (2016-2021)
    Table 28. Global Customer Relationship Management System Services Forecasted Market Size by Type (2022-2027) (US$ Million)
    Table 29. Global Customer Relationship Management System Services Revenue Market Share by Type (2022-2027) & (US$ Million)
    Table 30. Global Customer Relationship Management System Services Market Size Share by Application (2016-2021) & (US$ Million)
    Table 31. Global Customer Relationship Management System Services Revenue Market Share by Application (2016-2021)
    Table 32. Global Customer Relationship Management System Services Forecasted Market Size by Application (2022-2027) (US$ Million)
    Table 33. Global Customer Relationship Management System Services Revenue Market Share by Application (2022-2027) & (US$ Million)
    Table 34. North America Customer Relationship Management System Services Market Size by Type (2016-2021) (US$ Million)
    Table 35. North America Customer Relationship Management System Services Market Size by Type (2022-2027) & (US$ Million)
    Table 36. North America Customer Relationship Management System Services Market Size by Application (2016-2021) (US$ Million)
    Table 37. North America Customer Relationship Management System Services Market Size by Application (2022-2027) & (US$ Million)
    Table 38. North America Customer Relationship Management System Services Market Size by Country (2016-2021) & (US$ Million) 
    Table 39. North America Customer Relationship Management System Services Market Size by Country (2022-2027) & (US$ Million) 
    Table 40. Europe Customer Relationship Management System Services Market Size by Type (2016-2021) (US$ Million)
    Table 41. Europe Customer Relationship Management System Services Market Size by Type (2022-2027) & (US$ Million)
    Table 42. Europe Customer Relationship Management System Services Market Size by Application (2016-2021) (US$ Million)
    Table 43. Europe Customer Relationship Management System Services Market Size by Application (2022-2027) & (US$ Million)
    Table 44. Europe Customer Relationship Management System Services Market Size by Country (2016-2021) & (US$ Million) 
    Table 45. Europe Customer Relationship Management System Services Market Size by Country (2022-2027) & (US$ Million) 
    Table 46. Asia-Pacific Customer Relationship Management System Services Market Size by Type (2016-2021) (US$ Million)
    Table 47. Asia-Pacific Customer Relationship Management System Services Market Size by Type (2022-2027) & (US$ Million)
    Table 48. Asia-Pacific Customer Relationship Management System Services Market Size by Application (2016-2021) (US$ Million)
    Table 49. Asia-Pacific Customer Relationship Management System Services Market Size by Application (2022-2027) & (US$ Million)
    Table 50. Asia-Pacific Customer Relationship Management System Services Market Size by Region (2016-2021) & (US$ Million) 
    Table 51. Asia-Pacific Customer Relationship Management System Services Market Size by Region (2022-2027) & (US$ Million) 
    Table 52. Latin America Customer Relationship Management System Services Market Size by Type (2016-2021) (US$ Million)
    Table 53. Latin America Customer Relationship Management System Services Market Size by Type (2022-2027) & (US$ Million)
    Table 54. Latin America Customer Relationship Management System Services Market Size by Application (2016-2021) (US$ Million)
    Table 55. Latin America Customer Relationship Management System Services Market Size by Application (2022-2027) & (US$ Million)
    Table 56. Latin America Customer Relationship Management System Services Market Size by Country (2016-2021) & (US$ Million) 
    Table 57. Latin America Customer Relationship Management System Services Market Size by Country (2022-2027) & (US$ Million) 
    Table 58. Middle East & Africa Customer Relationship Management System Services Market Size by Type (2016-2021) (US$ Million)
    Table 59. Middle East & Africa Customer Relationship Management System Services Market Size by Type (2022-2027) & (US$ Million)
    Table 60. Middle East & Africa Customer Relationship Management System Services Market Size by Application (2016-2021) (US$ Million)
    Table 61. Middle East & Africa Customer Relationship Management System Services Market Size by Application (2022-2027) & (US$ Million)
    Table 62. Middle East & Africa Customer Relationship Management System Services Market Size by Country (2016-2021) & (US$ Million) 
    Table 63. Middle East & Africa Customer Relationship Management System Services Market Size by Country (2022-2027) & (US$ Million) 
    Table 64. Tata Group Company Details
    Table 65. Tata Group Business Overview
    Table 66. Tata Group Customer Relationship Management System Services Product
    Table 67. Tata Group Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 68. Tata Group Recent Development
    Table 69. Fujitsu Company Details
    Table 70. Fujitsu Business Overview
    Table 71. Fujitsu Customer Relationship Management System Services Product
    Table 72. Fujitsu Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 73. Fujitsu Recent Development
    Table 74. PricewaterhouseCoopers Company Details
    Table 75. PricewaterhouseCoopers Business Overview
    Table 76. PricewaterhouseCoopers Customer Relationship Management System Services Product
    Table 77. PricewaterhouseCoopers Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 78. PricewaterhouseCoopers Recent Development
    Table 79. Simplus Company Details
    Table 80. Simplus Business Overview
    Table 81. Simplus Customer Relationship Management System Services Product
    Table 82. Simplus Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 83. Simplus Recent Development
    Table 84. Accenture Company Details
    Table 85. Accenture Business Overview
    Table 86. Accenture Customer Relationship Management System Services Product
    Table 87. Accenture Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 88. Accenture Recent Development
    Table 89. IBM Corporation Company Details
    Table 90. IBM Corporation Business Overview
    Table 91. IBM Corporation Customer Relationship Management System Services Product
    Table 92. IBM Corporation Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 93. IBM Corporation Recent Development
    Table 94. Deloitte Company Details
    Table 95. Deloitte Business Overview
    Table 96. Deloitte Customer Relationship Management System Services Product
    Table 97. Deloitte Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 98. Deloitte Recent Development
    Table 99. Capgemini Company Details
    Table 100. Capgemini Business Overview
    Table 101. Capgemini Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 102. Capgemini Recent Development
    Table 103. DXC Technology Company Company Details
    Table 104. DXC Technology Company Business Overview
    Table 105. DXC Technology Company Customer Relationship Management System Services Product
    Table 106. DXC Technology Company Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 107. DXC Technology Company Recent Development
    Table 108. NTT DATA Corporation Company Details
    Table 109. NTT DATA Corporation Business Overview
    Table 110. NTT DATA Corporation Customer Relationship Management System Services Product
    Table 111. NTT DATA Corporation Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 112. NTT DATA Corporation Recent Development
    Table 113. Wipro Company Details
    Table 114. Wipro Business Overview
    Table 115. Wipro Customer Relationship Management System Services Product
    Table 116. Wipro Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 117. Wipro Recent Development
    Table 118. Cognizant Company Details
    Table 119. Cognizant Business Overview
    Table 120. Cognizant Customer Relationship Management System Services Product
    Table 121. Cognizant Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 122. Cognizant Recent Development
    Table 123. Infosys Company Details
    Table 124. Infosys Business Overview
    Table 125. Infosys Customer Relationship Management System Services Product
    Table 126. Infosys Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 127. Infosys Recent Development
    Table 128. HCL Technologies Company Details
    Table 129. HCL Technologies Business Overview
    Table 130. HCL Technologies Customer Relationship Management System Services Product
    Table 131. HCL Technologies Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 132. HCL Technologies Recent Development
    Table 133. Persistent Systems Company Details
    Table 134. Persistent Systems Business Overview
    Table 135. Persistent Systems Customer Relationship Management System Services Product
    Table 136. Persistent Systems Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 137. Persistent Systems Recent Development
    Table 138. Tech Mahindra Company Details
    Table 139. Tech Mahindra Business Overview
    Table 140. Tech Mahindra Customer Relationship Management System Services Product
    Table 141. Tech Mahindra Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 142. Tech Mahindra Recent Development
    Table 143. Slalom Company Details
    Table 144. Slalom Business Overview
    Table 145. Slalom Customer Relationship Management System Services Product
    Table 146. Slalom Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 147. Slalom Recent Development
    Table 148. Virtusa Company Details
    Table 149. Virtusa Business Overview
    Table 150. Virtusa Customer Relationship Management System Services Product
    Table 151. Virtusa Revenue in Customer Relationship Management System Services Business (2016-2021) & (US$ Million)
    Table 152. Virtusa Recent Development
    Table 153. Research Programs/Design for This Report
    Table 154. Key Data Information from Secondary Sources
    Table 155. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Customer Relationship Management System Services Market Share by Type: 2020 VS 2027
    Figure 2. Sales Cloud Features
    Figure 3. Service Cloud Features
    Figure 4. Marketing Cloud Features
    Figure 5. App Cloud Features
    Figure 6. Commerce Cloud Features
    Figure 7. Global Customer Relationship Management System Services Market Share by Application: 2020 VS 2027
    Figure 8. BFSI Case Studies
    Figure 9. Manufacturing Case Studies
    Figure 10. Media & Communication Case Studies
    Figure 11. Retail Case Studies
    Figure 12. Public Sector Case Studies
    Figure 13. Healthcare & Life Sciences Case Studies
    Figure 14. High Tech Case Studies
    Figure 15. Others Case Studies
    Figure 16. Customer Relationship Management System Services Report Years Considered
    Figure 17. Global Customer Relationship Management System Services Market Size (US$ Million), Year-over-Year: 2016-2027
    Figure 18. Global Customer Relationship Management System Services Market Size (US$ Million), 2016 VS 2021 VS 2027
    Figure 19. Global Customer Relationship Management System Services Market Share by Regions: 2020 VS 2027
    Figure 20. Global Customer Relationship Management System Services Market Share by Regions (2022-2027)
    Figure 21. Global Customer Relationship Management System Services Market Share by Players in 2020
    Figure 22. Global Top Customer Relationship Management System Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management System Services as of 2020
    Figure 23. The Top 10 and 5 Players Market Share by Customer Relationship Management System Services Revenue in 2020
    Figure 24. Global Customer Relationship Management System Services Revenue Market Share by Type (2016-2021)
    Figure 25. Global Customer Relationship Management System Services Revenue Market Share by Type (2022-2027)
    Figure 26. North America Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 27. North America Customer Relationship Management System Services Market Share by Type (2016-2027)
    Figure 28. North America Customer Relationship Management System Services Market Share by Application (2016-2027)
    Figure 29. North America Customer Relationship Management System Services Market Share by Country (2016-2027)
    Figure 30. United States Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 31. Canada Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 32. Europe Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 33. Europe Customer Relationship Management System Services Market Share by Type (2016-2027)
    Figure 34. Europe Customer Relationship Management System Services Market Share by Application (2016-2027)
    Figure 35. Europe Customer Relationship Management System Services Market Share by Country (2016-2027)
    Figure 36. Germany Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 37. France Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 38. U.K. Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 39. Italy Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 40. Russia Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 41. Nordic Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 42. Asia-Pacific Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 43. Asia-Pacific Customer Relationship Management System Services Market Share by Type (2016-2027)
    Figure 44. Asia-Pacific Customer Relationship Management System Services Market Share by Application (2016-2027)
    Figure 45. Asia-Pacific Customer Relationship Management System Services Market Share by Region (2016-2027)
    Figure 46. China Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 47. Japan Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 48. South Korea Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 49. Southeast Asia Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 50. India Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 51. Australia Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 52. Latin America Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 53. Latin America Customer Relationship Management System Services Market Share by Type (2016-2027)
    Figure 54. Latin America Customer Relationship Management System Services Market Share by Application (2016-2027)
    Figure 55. Latin America Customer Relationship Management System Services Market Share by Country (2016-2027)
    Figure 56. Mexico Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 57. Brazil Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 58. Middle East & Africa Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 59. Middle East & Africa Customer Relationship Management System Services Market Share by Type (2016-2027)
    Figure 60. Middle East & Africa Customer Relationship Management System Services Market Share by Application (2016-2027)
    Figure 61. Middle East & Africa Customer Relationship Management System Services Market Share by Country (2016-2027)
    Figure 62. Turkey Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 63. Saudi Arabia Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 64. UAE Customer Relationship Management System Services Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 65. Tata Group Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 66. Fujitsu Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 67. PricewaterhouseCoopers Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 68. Simplus Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 69. Accenture Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 70. IBM Corporation Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 71. Deloitte Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 72. Capgemini Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 73. DXC Technology Company Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 74. NTT DATA Corporation Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 75. Wipro Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 76. Cognizant Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 77. Infosys Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 78. HCL Technologies Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 79. Persistent Systems Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 80. Tech Mahindra Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 81. Slalom Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 82. Virtusa Revenue Growth Rate in Customer Relationship Management System Services Business (2016-2021)
    Figure 83. Bottom-up and Top-down Approaches for This Report
    Figure 84. Data Triangulation
    Figure 85. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Tata Group
Fujitsu
PricewaterhouseCoopers
Simplus
Accenture
IBM Corporation
Deloitte
Capgemini
DXC Technology Company
NTT DATA Corporation
Wipro
Cognizant
Infosys
HCL Technologies
Persistent Systems
Tech Mahindra
Slalom
Virtusa
Frequently Asked Questions
Customer Relationship Management System Services report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Customer Relationship Management System Services report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Customer Relationship Management System Services report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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